UCaaS continues to evolve. Beyond offering PBX type call control, and desktop and mobile clients, we are seeing more and more call center and contact center type services become part of the UCaaS offering. This evolution of bringing the departmental […]
Blogs
The business of a Communication Service Providers (CSPs) is complex. No more is it just a means of providing voice phone calls, or means of transport for data so consumers can go to Instagram. While these certainly continue to be […]
The benefits of UCaaS for an enterprise are well known. By utilizing a hosted service, the enterprise would not need to invest upfront money on purchasing a premise-based platform, and since the maintenance and security updates are part of the […]
From my perspective, the Future of Work in today’s era involves four fundamental areas: Artificial Intelligence (AI) Hybrid Work Environment Utilizing Global Work Resources Going Green The rise of AI is a topic all unto itself and cannot be summarized […]
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