Carrier-grade solutions & operational efficiency at scale​

Who We Are

Clearspan™ is an innovative communication and collaboration company that delivers superior client experiences and operational efficiency at scale.

Clearspan_blue_Stacked
Our History - 42 Years & Counting
Our heritage is defined by innovation. And we're not done yet.
1978
Intecom founded via funding from Exxon
1986
Intecom acquired by Wang Technologies to compete with IBM Rolm
1990
Matra Communications acquires Intecom from Wang Technologies
1994
Matra's Intecom creates Incite to focus on data networking
1997
Matra's Intecom creates Selsius and embeds call control into TCP IP packets
1998
Cisco acquires Selsius to create Skinny protocol and Cisco Call Manager
2003
EADS Telecom acquires Intecom from Matra
2004
Aastra acquires EADS Telecom, including Intecom
2007
Aastra's Intecom creates Clearspan : scalable cloud-based carrier-grade communications platform
2014
Mitel acquires Aastra, including Clearspan
2018
Searchlight Capital acquires Mitel, including Clearspan
2020
Searchlight Capital Partners and Abry Partners join forces to complete
Clearspan carve-out
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2020
Clearspan becomes a standalone company - exclusively focused on powering the worlds leading service providers and largest organizations with next generation communication and collaboration solutions
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What We Do

We help service providers and large organizations transform the way people work and the way administrators provision, manage, and support.

 

ADMIN FEATURES

USERS FEATURES

Our Single Pane of Glass

Clearspan OpEasy™ simplifies provisioning, management, and administration, and delivers the reporting, analytics, and monitoring required to make informed business decisions.

We don't shy away from hard problems.

We solve them.

Our Approach

Customer Engagement Lifecycle

Leveraging decades of experience and a rich set of application programming interfaces (APIs), we can customize solutions to achieve desired business outcomes.  Enabling real-time integrations with both modern and legacy applications (even home-grown applications), we optimize solutions for today – and evolve them as your needs change.

Sometimes you need more than a vendor –
you need a partner.

Our Customers

We exclusively focus on the world’s largest organizations including:

Government

While every Clearspan customer faces unique challenges, requirements, and objectives, they all share common goals when it comes to their communications solution: scalable, reliable, integrated, secure, and, of course, easy to manage. 

Why Clients Choose Clearspan

Platform as a Service

All of the communication and collaboration applications your users need, optimized for your unique organization.

Carrier Grade Reliability

All solution elements can be deployed across geographically distinct locations for full redundancy and 99.999 reliability.

Customizable by Design

Large organizations have complex requirements – don’t settle for a one size fits all solution.

Flexible Deployment Models

Migrate at your pace and on your time table with flexible Clearspan PaaS, private cloud, on-premise, or hybrid deployment models.

Built for Scale

Fully integrated platform exclusively architected for large scale deployments.

Lowest TCO

Upfront and recurring savings combined with gains in operational efficiency yields lowest the TCO in the industry.

Operationally Efficient

OpEasy™ single pane of glass management layer delivers compete control and unparalleled operational efficiency @scale.

No Vendor Lock In

Replace complex, isolated solutions with a standards based, unified solution, all while protecting your existing investments.

Our Vision

The way we work is forever evolving – and the journey is never ending.

Clearspan’s innovation agenda is driven through the customer lens. We believe the key to unlocking the true potential of today’s mobile first world requires the seamless bridging of next generation communication apps with existing carrier grade cloud communication platforms.

Our vision is keenly focused on intelligently blending leading edge applications with our core communications platform to enable greater agility, flexibility and control – for end users and administrators alike.

Our Executive Team

We exclusively focus on creating innovative solutions for leading services providers and the world’s largest organizations.

Bill Crank

President
&
Chief Executive Officer
Bill brings over 30 years of executive experience in the telecommunications industry. As CEO of Dialogic, Bill transformed the company’s business model, returning the company to profitable growth while eliminating all debt before being acquired by Enghouse Networks. Prior to Clearspan and Dialogic, Bill held senior executive roles at Natural Convergence, Ubiquity Software, CI Wireless, and Ortel.

Kurt Whitcher

Vice President of Operations
Kurt oversees the companies operational team and ensures a world-class service for Clearspan customers.  Prior to Clearspan, Kurt held senior leadership positions at Broadcast.com, Allegiance Telecom, ARES Security Corp., and USConnect Holdings. He earned an MBA in Finance from Louisiana State University and a B.S. in business administration from Faulkner University and served 9 years in the Marine Corps and the Air Force.

Mark Averi

Mark has worked in sales developing regional territories for companies such as Dialout.net, Lucent Technologies, BroadSoft and SinglePipe Communications. In 2007, Mark and his brother Matt formed AveriStar Consulting, LLC. Averistar initially focused on existing BroadWorks platforms from an Engineering, Support, Training, and Marketing perspective. Mark earned a degree in Biomedical Engineering Technology from The Penn State University and is also a Veteran of the United States Navy.

Jim Machi

Chief Marketing Officer
Jim oversees product management, engineering and marketing and is accountable for Clearspan's entire product lifecycle, including roadmap development and execution. With over 30 years of telecom and tech experience, he has held various executive leadership positions at AT&T, Santa Cruz Operations, Dialogic, Intel and Sangoma. He has a BSEE from the University of Pennsylvania and an MBA from New York University.

Steve Anderson

Vice President of Sales
Steve is responsible for global sales and business development. Steve brings over 25 years’ of executive sales management at both start-ups and Fortune 500 corporations. Prior to joining Clearspan, Steve held positions at Vidyo, Oracle, Natural Convergence Inc, Ubiquity Software, and 3Com’s Carrier Division. Steve holds a Bachelor’s degree in Economics and Finance from the University at Albany.

Matt Averi

Matt started in systems engineering at Wandel and Goltermann, which then transitioned into a systems architect role at Lucent Technologies. Matt honed his skills as a senior systems engineer at BroadSoft. In 2007, Mark and his brother Matt formed AveriStar Consulting, LLC. Matt earned a degree in Biomedical Engineering Technology from The Penn State University and is also a Veteran of the United States Navy.

Chris Boulton

Chief Technology Officer
Chris is responsible for technical direction of the company’s solutions.  Chris brings over 20 years’ experience involved with the evolution of Voice Over IP(VOIP) and leading edge Unified Communications technologies. Prior to joining Clearspan, Chris held various positions at Ubiquity Software, Avaya, and NS-Technologies, and has made significant contributions to IETF and JCP, publishing numerous standards.

Jim Alpaugh

Vice President of Finance
Jim's responsibilities include management of financial operations and financial planning and analysis. Jim brings over 25 years of experience in various financial roles in the telecommunications and technology industry. Prior to joining Clearspan, Jim held various executive positions at Dialogic and Avaya.  Jim holds an MBA and a bachelor of science in finance, both from Rider University.

Glen Gaillard

Mr. Gaillard brings 31 years of telecommunications engineering experience Clearspan. He has held senior management positions at Cable & Wireless, Covad Communications, Aptela and PingTone Communications. Gaillard has been responsible for network design, operations and development of various business VoIP product offerings in his career. His engineering education includes three years of advanced study at Cable and Wireless Telecommunications College; Penzance, United Kingdom.

Contact Us

DON’T SETTLE for a One Size Fits All Solution.

News & Updates

Clearspan is Coming to ITEXPO 2026

ITEXPO 2026 is just around the corner, and we’re excited to be heading to Fort Lauderdale to connect in person once again. From February 10–12, you’ll find the Clearspan team at booth 852 inside the newly opened Broward County Convention

Clearspan Launches Clearspan Partner Alliance

The unified Clearspan–AveriStar Channel Partner Program brings together the strongest elements of both programs to create a powerhouse partnership experience Plano, TX — January 13, 2026 — Clearspan, an innovative leader in cloud-based voice, video, chat and collaboration technologies, today

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Service Providers have been saying for years that they want to turn off POTS (Plain Old Telephone Service) lines because they are becoming increasingly unreliable and are expensive to maintain.  And they are really turning the screws on that now by increasing pricing (sometimes

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In our industry today, the hot topic is AI, and how AI is transforming UCaaS and CCaaS. But not all businesses want to or need to use AI with communications, even if it saves employees time and makes them more