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      • Our Platform
      • OpEasy
      • Integrations & Customizations
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      • Contact Center
      • Phones & Soft Clients
      • Analog POTS, PRI and Centrex Replacement
    • AveriStar Products
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      • Webex for Service Providers
      • Webex for BroadWorks
      • ECCR
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    • BroadWorks Platform Migrations
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Blog Archives

Insights  ·  Press Release
Clearspan Receives 2026 Product of the Year Award from CUSTOMER Magazine

Plano, TX, — April 28, 2026 — Clearspan, a leader in cloud-based voice, video, chat, and collaboration technologies, today announced that TMC, a global integrated media company, has named Clearspan as a 2026 CUSTOMER Product of the Year Award winner.  Clearspan’s EasyPRS POTS replacement solution provides a comprehensive, […]

by Jim Machi - CMO

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Blogs
Why Retail Stores Need POTS Replacement

Service Providers have been saying for years that they want to turn off POTS (Plain Old Telephone Service) lines because they are becoming increasingly unreliable and are expensive to maintain.  And they are really turning the screws on that now by increasing pricing (sometimes […]

by Jim Machi - CMO

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Blogs
Not All Businesses Want to Use AI

In our industry today, the hot topic is AI, and how AI is transforming UCaaS and CCaaS. But not all businesses want to or need to use AI with communications, even if it saves employees time and makes them more […]

by Jim Machi - CMO

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Blogs
Clearspan + AveriStar: What This Means for You, Our Customers

This past September, we shared the big news that Clearspan had acquired AveriStar. One common theme we are getting asked is what it might mean for you, our customers. At its core, this merger is about making things better, faster, […]

by Jim Machi - CMO

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Blogs
Fax Isn’t Dead—It’s Just in the Cloud (And Growing!)

UCaaS and Fax are Like Peanut Butter and …. Some readers may not realize that Fax was one of the original “M’s” in Unified Messaging (which preceded the term Unified Communications). Yes, UM included Fax, Email, Voice Mail and SMS. […]

by Jim Machi - CMO

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Blogs
Beyond the Hype: The Enduring Power of the Phone Call in UCaaS

Every company is not just made up of knowledge workers. Not every company even has knowledge workers. Therefore, when communicating in business, everyone does not simply use chat, get on video calls, send SMS, mine data for leads or find […]

by Jim Machi - CMO

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Blogs
POTS Replacement: Time to Face the Reality

If you are an enterprise, you have been doing a lot over the last 20 years to keep your business communications infrastructure modern and up to date.  VoIP and Video have been such disruptive forces that you have had to […]

by Jim Machi - CMO

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Blogs
The Legacy You Can’t Afford: Why It’s Time to Replace Your POTS Lines

The lines are still active. But they shouldn’t be. For years, organizations have been making bold strides in digital transformation—investing in cloud platforms, unified communications, cybersecurity, and mobility. But quietly, behind the scenes, many still rely on a technology that […]

by Jim Machi - CMO

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Blogs
The Power of Business SMS: Why It’s Time to Connect with Customers via Text

Why Business SMS? Why Now? – Connecting with Customers in the Digital Age In today’s fast-paced world, staying connected with customers is more important than ever. But with so many communication channels, how do businesses ensure their messages stand out? […]

by Jim Machi - CMO

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Blogs
Metaswitch Customers: Clearspan Offers the Control and Flexibility You Need

The recent acquisition of Metaswitch by Alianza has left many telcos and service providers wondering: What’s next? With uncertainty surrounding Metaswitch’s future, it’s time to explore alternative UCaaS options that provide flexibility, control, and growth potential. In a recent article […]

by Jim Machi - CMO

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