When it comes to critical communications, reliability isn’t negotiable. Whether it’s an elevator emergency phone, a fire alarm panel or a security system, organizations expect these systems to work—every time. That’s why many organizations instinctively believe one thing: Critical communications […]
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For years, organizations built communications one project at a time. Business phones were one initiative. Contact centers were another. Emergency phones had their own infrastructure. Fire alarms relied on dedicated analog lines. Security systems operated independently. Each investment solved an […]
The Hidden Cost of Enterprise Communications Isn’t What You Think When organizations evaluate communications infrastructure, one question almost always comes first: “How much will this cost?” It’s a fair question. Every technology investment needs to justify itself. But there’s another […]
For years, communications infrastructure has been viewed as an IT responsibility. Select the technology. Manage the vendors. Maintain the systems. Replace what’s outdated. It’s a familiar process—and one that’s served organizations well for decades. But today’s communications decisions have consequences that extend far […]
For decades, enterprise communications followed a familiar pattern. Business phones ran on one system. Fire alarms on another. Elevator phones, security systems, fax machines and emergency call boxes all relied on dedicated analog lines. Each technology solved a specific problem, […]
Service Providers have been saying for years that they want to turn off POTS (Plain Old Telephone Service) lines because they are becoming increasingly unreliable and are expensive to maintain. And they are really turning the screws on that now by increasing pricing (sometimes […]
Every call your organization makes contains data – sentiment, objection patterns, customer intent, agent performance. Most of it disappears the moment the call ends. But what if your organization requires call recording, for example for compliance purposes, and then applied […]
Reliable emergency communications are one of the most critical considerations when replacing traditional POTS (Plain Old Telephone Service) lines. As businesses, schools, healthcare facilities, and municipalities transition away from copper-based telephone infrastructure, ensuring uninterrupted access to 911 services must remain […]
Plano, TX, — April 28, 2026 — Clearspan, a leader in cloud-based voice, video, chat, and collaboration technologies, today announced that TMC, a global integrated media company, has named Clearspan as a 2026 CUSTOMER Product of the Year Award winner. Clearspan’s EasyPRS POTS replacement solution provides a comprehensive, […]
Service Providers have been saying for years that they want to turn off POTS (Plain Old Telephone Service) lines because they are becoming increasingly unreliable and are expensive to maintain. And they are really turning the screws on that now by increasing pricing (sometimes […]
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