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Clearspan User Application Training & Downloads

Clearspan Engage powered by Webex and Communicator Soft Clients

View tutorials for Windows and Mac users. The tutorials are for End-Users wanting information on how to setup and use the Clearspan™ application.

Documentation

  • Clearspan Engage powered by Webex New User Set Up Instructions
  • Clearspan Engage powered by Webex User Quick Start Guide
  • Clearspan Communicator Desktop Add In for Skype for Business R22 2921102.pdf
  • Clearspan Communicator Desktop Audio and Video for PC and MAC R22 287207.pdf
  • Clearspan Communicator User Guide for Desktop R22 280705.pdf

Video Tutorials

  • 001 Clearspan Communicator™ Software Client End User Tutorial
  • 002 Clearspan Communicator™ – Overview
  • 003 Clearspan Communicator™ – Software Client End-User Tutorial
  • 004 Clearspan Communicator – How to Add a Contact
    • 001 Clearspan Communicator Desktop – End User Login
    • 002 Clearspan Communicator Desktop – End User Basic Calls
    • 003 Clearspan Communicator Desktop – End User Calling Functions
    • 004 Clearspan Communicator Desktop – End User IM – Presence
    • 005 Clearspan Communicator Desktop Admin Provisioning with OpEasy – Adding a Template

    Clearspan Receptionist

    Recorded Tutorial training is available 24X7 that introduces students to Clearspan® Receptionist, an integrated desktop client that provides an IP telephony attendant console for enterprise receptionists with no special hardware.

    Documentation

    • 285407 CS Hosted Thin Receptionist User Guide R22.pdf
    • 285506 CS Hosted Thin Receptionist QRG R22.pdf

    Video Tutorials
    005 Clearspan Receptionist – Getting Started

Clearspan Call Center

This Tutorial training is available 24X7 for Clearspan Call Center, an integrated, full-featured solution for managing customer contacts and allows businesses to establish technical assistance lines, customer support numbers, or order-taking centers. You must have a sound card to hear the pre-recorded Tutorial training. .

Documentation

  • 285008 CS Hosted Thin Call Center User Guide R22.pdf
  • 285106 CS Hosted Thin Call Center QRG R22.pdf

Video Tutorials

  • 057 Clearspan Call Center Supervisor – ACD and Call Center

Meet Me Conference

The below link is to download and install an Outlook plug-in. This will integrate the Clearspan Meet Me Conference feature with your Outlook Calendar.


Download Plug-In

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Integrations & Customizations
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Government
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All In One Communications
Remote Work
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Single Sign On
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Controlled Migration
Compliance
POTS Replacement & DR
Quality Monitoring

Contact Us

Resources

User Guides
How to Videos
Legal Notices
SMS Opt-In
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