Artificial Intelligence – Keep Calm and Carry On with Clearspan
By Chris Boulton
There are not many certainties in this ever-evolving world but the emergence of Artificial Intelligence (AI) as a technology is certainly here to stay and play an increasing role in all facets of our lives. Unless you have been stranded on a desert island or only care about your favorite football team, it has been impossible to avoid industry and media hype surrounding AI.
It’s on the news, in advertising, impacting social media and is even playing a role in politics. AI continues to influence everyday existence either in plain site or powering the services that we all now depend on. This includes both home and work life, whether it be providing an online meeting summary, translation services or an AI driven receptionist. Conversational AI can even help you design the next upgrade to your home or plan and book your next vacation.
A real danger in these exciting times is to get carried away and dive fully into an emerging world that is clearly still finding its path. You only have to look at investment in AI based startup companies to identify the clammer for the next gold rush as ‘Fear of Missing Out (FOMO)’ kicks in. But we’re also starting to see end-user companies who have bought into AI going “where’s the ROI you promised me”.
Just like any new exciting technology there is a reality somewhere in between. It is fair to assert that Clearspan can be compared to an elder technology statesman which has been involved in riding the crest of many such industry waves. Our experience in seeing through the mist and confusion surrounding the avalanche of new shiny technologies such as AI and its associated plethora of buzz words (as if we didn’t have enough), provides evidence why Clearspan is such a trusted partner for our diverse range of customers.
AI provides a cornerstone for the future of our industry, as well as playing a major role in everyday life, but as a company it is vital to remain calm and ensure appropriate technical guidance breaks through the noise to provide the best service for our customers.
As part of the collaborative journey, it is important to ask the question ‘What AI specific topic areas do Clearspan deem important to our customers?’. Resulting data points provide the company with invaluable considerations as strategies and future roadmaps are formulated.
Focusing on specific customer-led use-cases that directly impact our end users, enables us to enhance our offerings accordingly to add value and optimizations in a controlled manor that gives real ROI to our end-user customers. As such, meeting summaries, translation services and sentiment analysis have emerged as areas of AI enabled UC enhancement that are important to our customers and partners.
Clearspan takes pride in its solution flexibility and openness which enables adoption and integration with AI technologies without major heavy lifting. A bespoke and boutique approach that ensures our customers play a vital role and are not excluded. As new AI enhancement areas emerge that are applicable to our customers and partners, we will be right there as AI has now become embedded in our roadmap creation.
Clearspan has decades of historical experience and a track record of working side by side with its customers and partners during such monumental industry and technology shifts. Reach out to the Clearspan team today to start the conversation and avoid the noise and confusion around topics like AI. A time for calm – a time for Clearspan.
