Resources
Download Applications and Software
User Guides
- PING Quick Start Guide
- PING Outlook Calendar Plugin Installation Guide
- PING Google Calendar Plugin Installation Guide
PING Desktop v1.128.4 Release Notes
PING Mobile
Clearspan Engage powered by Webex
- Engage powered by Webex Product Overview
- Engage powered by Webex User Setup Instructions
- Engage powered by Webex User Quick Start Guide
- 285008 CS Hosted Thin Call Center User Guide R22.pdf
- 285106 CS Hosted Thin Call Center QRG R22.pdf
- 279507 CS Call Center Statistics R22.pdf
- 284806 CS Call Center Reports Guide R22.pdf
- 284905 CS Call Center Solutions Guide R22.pdf
- 285407 CS Hosted Thin Receptionist User Guide R22.pdf
- 285506 CS Hosted Thin Receptionist QRG R22.pdf
Clearspan Communicator (Legacy)
- Clearspan Communicator Desktop Add In for Skype for Business R22 2921102.pdf
- Clearspan Communicator Desktop Audio and Video for PC and MAC R22 287207.pdf
- Clearspan Communicator User Guide for Desktop R22 280705.pdf
- 277005 CS Web Interface Getting Started Guide R22.pdf
- 279806 CS Group Voice Portal QRG R22.pdf
- 279907 CS Personal Voice Portal QRG R22.pdf
- 284705-CS-Meet-Me-Conferencing-Guide-R22.pdf
- 285906 CS Clearspan Anywhere QRG R22.0.pdf
- 286005 CS Meet-Me Conferencing QRG R22.pdf
- 287901 CS AutoAttendant Basic QRG R22.0.pdf
- 288004 CS Auto Attendant Standard QRG R22.pdf
- 2881004 CS Paging QRG R22.0.pdf
- Clearspan OpEasy-ReleaseNotes-25.1.SP1_External
- OpEasy Advanced Provisioning Guide v25.1
- OpEasy Basic Provisioning Guide v25.1
- OpEasy Provisioning API Specification_25.1
- OpEasy Reporting Guide-v25.1
- OpEasy Release Notes R24.3-External
- Op Easy Advanced Provisioning Guide V24.3
- Op Easy Basic Provisioning Guide V24.3
- OpEasy Provisioning API Specification V24.3
- OpEasy Reporting Guide V24.3
- OpEasy Release Notes R24.2
- Op Easy Advanced Provisioning Guide V24.2
- Op Easy Basic Provisioning Guide V24.2
- OpEasy Provisioning API Specification V24.2
- OpEasy Reporting Guide V24.2
- OpEasy Release Notes R24.1
- Op Easy Release Notes 24.1SP1
- Op Easy Release Notes 24.1SP2
- OpEasy Basic Provisioning Guide R24.1
- OpEasy Reporting Guide v24.1
- OpEasy Provisioning API Specification R24.1
- OpEasy Advanced Provisioning Guide v24.1
- OpEasy Release Notes R23.3
- OpEasy Basic Provisioning Guide R23.3
- OpEasy Reporting Guide v23.3
- OpEasy v23.3 Provisioning API Specification
- OpEasy Advanced Provisioning Guide v23.3
- OpEasy Release Notes R23.2
- OpEasy Basic Provisioning Guide R23.2
- OpEasy Import Worksheet Definitions v23.2
- OpEasy v23.2 Provisioning API Specification
- OpEasy Advanced Provisioning Guide v23.2
- OpEasy Release Notes R23.1
- OpEasy Reporting Guide R23.1
- OpEasy Basic Provisioning Guide R23.1
- OpEasy Advanced Provisioning Guide R23.1
- OpEasy Provisioning API Specification R23.1
- OpEasy Import Worksheet Definitions R23.1
- OpEasy Release Notes R22.3
- OpEasy Reporting Guide R22.3
- OpEasy Basic Provisioning Guide R22.3
- OpEasy Advanced Provisioning Guide R22.3
- OpEasy Provisioning API Specification R22.3
- OpEasy Import Worksheet Definitions R22.3
- OpEasy Release Notes R22.2
- OpEasy Reporting Guide R22.2
- OpEasy Basic Provisioning Guide R22.2
- OpEasy Advanced Provisioning Guide R22.2
- OpEasy Import Worksheet Definitions R22.2
- OpEasy Release Notes R22.1
- OpEasy Release Notes R22.1-SP1
- OpEasy Release Notes R22.1-SP2
- OpEasy Release Notes R22.1-SP3
- OpEasy Reporting Guide R22.1-SP1
- OpEasy Basic Provisioning Guide R22.1
- OpEasy Advanced Provisioning Guide R22.1-SP1
- OpEasy Import Worksheet Definitions R22.1-SP1
- OpEasy Release Notes R21.1.pdf
- OpEasy Basic Provisioning Guide R21.1.pdf
- OpEasy Reporting Guide R21.1.pdf
- OpEasy Advanced Provisioning Guide R21.1.pdf
- OpEasy Import Worksheet Definitions v21.1.pdf
- OpEasy Basic Provisioning Guide R20.2.pdf
- OpEasy Reporting Guide R20.2.pdf
- OpEasy Advanced Provisioning Guide R20.2.pdf
- OpEasy Import Worksheet Definitions v20.2.pdf
- 282720 CS OpEasy Basic Provisioning Guide R20.1.pdf
- 287519 CS OpEasy Reporting Guide R20.1.pdf
- 287722 CS OpEasy Advanced Provisioning Guide R20.1.pdf
- OpEasy Import Worksheet Definitions v20.1.pdf
- 274009 Clearspan Product Overview R22.pdf
- 274408 Clearspan Redundancy Guide R22.pdf
- 276406 Clearspan Network Server Web Interface Admin Guide R22.pdf
- 276706 Clearspan Voice Messaging Solutions R22.pdf
- 277708-Clearspan-Appl-Server-Enterprise-Web-Interface-Admin-Guide-R22.pdf
- 277808 Clearspan Appl Server Group Web Interface Admin Guide Part 1 R22.pdf
- 277907 Clearspan App Server Group Web Interface Admin Guide Part 2 R22.0.pdf
- 279206 Clearspan Dir Nmbr Cntry Code Natl Dest Code Guide R22.pdf
- 281107 Clearspan Service Interaction Guide R22.pdf
- 282305 Clearspan Feature Access Codes QRG R22.pdf
- 282408 Clearspan Service Guide R22.pdf
- 286905 Clearspan Hardware and Software Requirements for Client Applications R22.pdf
- Clearspan E911 Overview R22.pdf
- Cisco Phone Installation Guide.pdf
- Mitel Phone Installation Guide.pdf
- Polycom Phone Installation Guide.pdf
- 6920 SIP Phone for Clearspan R5.1.pdf
- 6930 SIP Phone for Clearspan R5.1.pdf
- 6940 SIP Phone for Clearspan R5.1.pdf
- 6863i-IP-Phone-Quick-Reference-Guide
- 6873i-SIP-IP-Phone-for-Clearspan
- 6735-6737-Phones-Quick-Reference-Guide
- 6873i-IP-Phone-Quick-Reference-Guide
- 6869i-SIP-IP-Phone-for-Clearspan
- 6869i-SIP-IP-Phone-Quick-Reference-Guide
- 6867i-SIP-IP-Phone-for-Clearspan
- 6867i-IP-Phone-Quick-Reference-Guide
- 6865i-SIP-IP-Phone-for-Clearspan
- 6865i-IP-Phone-Quick-reference-Guide
- 6863i-SIP-IP-Phone-for-Clearspan
How To Videos
Introduction to PING Soft Client & Collaboration Application
How to Install PING Desktop Application
001 Clearspan Communicator™ Software Client End User Tutorial
002 Clearspan Communicator™ – Overview
003 Clearspan Communicator™ – Software Client End-User Tutorial
004 Clearspan Communicator – How to Add a Contact
Clearspan Call Center Release 17: Introduction
Clearspan Telchemy SQmediator Webinar
Clearspan Receptionist – Getting Started
001 Clearspan Communicator Desktop – End User Login
002 Clearspan Communicator Desktop – End User Basic Calls
003 Clearspan Communicator Desktop – End User Calling Functions
004 Clearspan Communicator Desktop – End User IM – Presence
005 Clearspan Communicator Desktop Admin Provisioning with OpEasy – Adding a Template
001 Clearspan Mobile – End User Login and Basic Functions
002 Clearspan Mobile – End User Calling Functions
003 Clearspan Mobile – End User IM – Functions
004 Admin Provisioning with OpEasy for Clearspan Mobile – Adding a Template
001 Clearspan OpEasy – How to Use the Password Reset Webpage
002 Clearspan Clearspan – Unified Messaging
003 Clearspan® – Update Profile and Change Password
004 Clearspan Web Portal – How to Change the Number of Rings for Voice Mail
005 Clearspan – Anywhere Version 002
006 Clearspan BLF Busy Lamp Field Monitor Feature
How to Change an End Users Passcode or Password
How to Select a Different Phone Template
003 Clearspan OpEasy – How to Replace a User_s Phone with the Same Model
004 Clearspan OpEasy v- 10 – How to Change a User Name
005 Clearspan OpEasy v- 10- How to Add a BLF Softkey
006 Clearspan OpEasy v- 10 – How to Add a Shared Call Appearance
007 Clearspan OpEasy v- 10 – How to Add a Second Telephone Number
008 Clearspan OpEasy – How to Unassign Shared Call Appearance SCA
009 Clearspan OpEasy – How to Remotely Unlock a Phone
010 Clearspan OpEasy – How to Change the Number of Rings for Voicemail CFNA
011 Clearspan OpEasy – How to Add a User Profile
012 Clearspan OpEasy – How to Use the Password Reset Webpage
013 Clearspan OpEasy – How to Change a User_s Phone to a Different Model
014 Clearspan OpEasy – How to Generate a Report
015 Clearspan OpEasy – Login Management
016 Clearspan OpEasy – How to Edit a Phone Template Tutorial
017 Clearspan OpEasy® Lines and Positions Defined
018 Clearspan OpEasy – How to Copy a Phone Template Tutorial
019 Clearspan OpEasy® How to Add, Edit and Copy a Service Pack Tutorial
020 Clearspan OpEasy – How to Configure an Auto Attendant
021 Clearspan OpEasy – How to Provision Voice Mail only with Email Notification
022 Clearspan OpEasy How to Add a New User
Provisioning MS Teams Integration as a New User
Provisioning MS Teams Integration to an Existing User
001 Clearspan® Assistant – How to Change the Number of Rings for Voice Mail
002 Clearspan Receptionist- Getting Started
004 Clearspan Web Portal – How to Change the Number of Rings for Voice Mail
005 Clearspan BLF Busy Lamp Field Monitor Feature
007 Clearspan OpEasy – How to Change an End Users Passcode or Password 2
008 Clearspan OpEasy Phone Management How to Select a Different Phone Template
009 Clearspan OpEasy – How to Replace a User_s Phone with the Same Model
010 Clearspan OpEasy- How To Change a User Name Old Version 1
011 Clearspan OpEasy- How To Change a User Name Old Version 2
012 Clearspan OpEasy- How to Add a BLF Softkey Old Version 1
013 Clearspan OpEasy- How to Add a BLF Softkey Old Version 2
015 Clearspan OpEasy – How to Add a 2nd Telephone Number Tutorial
017 Clearspan OpEasy – How to Change a User_s Phone to a Different Model
022 Clearspan OpEasy – How to Add a New User
023 Clearspan OpEasy – Reset Password Request End User Tutorial
026 Clearspan OpEasy – How to Add a User Profile
030 Clearspan OpEasy® How to Add, Edit and Copy a Service Pack Tutorial
031 Clearspan OpEasy – How to Configure an Auto Attendant Tutorial 001
033 Clearspan OpEasy – How to Remotely Unlock a Phone Version 001
042 Clearspan System Database Workshop Template – Enterprise Information Tab
043 Clearspan System Database Workshop Template – Group Information Tab
045 Clearspan System Database Workshop Template – Network Class of Service Tab
046 Clearspan System Database Workshop Template – Feature Packs Defined Tab
047 Clearspan System Database Workshop Template – Profiles Defined Tab
048 Clearspan System Database Workshop Template – Phone Features Tab
049 Clearspan System Database Workshop Template – Phones, Notes and FAQ Tabs
050 Clearspan Advanced Provisioning Spreadsheet – All Tabs
051 Clearspan Advanced Provisioning Spreadsheet – Users Tab
052 Advanced Provisioning Spreadsheet – Auto Attendant, VM, BLF, Pickup, SCA, Call Fwd
053 Clearspan Clearspan CommunicatorTM – Overview
054 Clearspan CommunicatorTM – Software Client End-User Tutorial
055 Clearspan Communicator – How to Add a Contact
001 Admin Provisioning with OpEasy for the Polycom 8500 Phone – Basic Calls
002 Provisioning with OpEasy for the Polycom 8500 Phone – End User Calling Functions
003 Admin Provisioning with OpEasy for the Polycom 8500 Phone – Adding a Template
Poly VVX 250, 350, 450 Overview v1
001 Mitel 6900 Phones for Clearspan – Overview
002 Mitel 6900 Phones for Clearspan – Basic Call Functions
003 Mitel 6900 Phones for Clearspan – BLF _ SCA
004 Mitel 6900 Phones for Clearspan – Call Functions
005 Mitel 6900 Phones for Clearspan – Provisioning with OpEasy
006 Mitel 6900 Phones for Clearspan – Autoinstall
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- 001 Mitel 6869i Phone – Hardware Overview Tutorial
- 002 Mitel 6869i Phone – How to Use XML
- 003 Mitel 6869i Phone – How to Use Shared Call Appearance (SCA)
- 004 Mitel 6869i Phone – How to Use Voice Mail
- 005 Mitel 6869i Phone – How to Use Mute & Hold
- 006 Mitel 6869i Phone – How to Make Outgoing Calls
- 007 Mitel 6869i Phone – How to Select Live Dialpad
- 008 Mitel 6869i Phone – How to Setup the Audio Mode and Headset Options
- 009 Mitel 6869i Phone – How to Use Speed Dial
- 010 Mitel 6869i Phone – How to Use Call Pull
- 011 Mitel 6869i Phone – How to Use Call Forward
- 012 Mitel 6869i Phone – How to Use N-Way Conference
- 013 Mitel 6869i Phone – How to Use the Hands-Free Mode
- 014 Mitel 6869i Phone – How to Restart the Phone (Reboot)
- 015 Mitel 6869i Phone – How to Check Phone Status (IP Address)
- 016 Mitel 6869i Phone – How to Change the Display
- 017 Mitel 6869i Phone – How to Use Do Not Disturb (DND)
- 018 Mitel 6869i Phone – How to Use Transfer
- 019 Mitel 6869i Phone – How to Use the Redial & Callers List
- 020 Mitel 6869i Phone – How to Select a Ring Tone
- 021 Mitel 6869i Phone – How to Change – Use Password – Lock & Unlock
- 022 Mitel 6869i Phone – Personalize – Setup – Customize
- 023 Mitel 6869i Phone – Overview
- 024 Mitel 6869i Phone – Personalize – Setup – Customize Tutorial
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- 001 Mitel 6863i Phone – Hardware Overview Tutorial
- 003 Mitel 6863i Phone – How to Make Outgoing Calls
- 004 Mitel 6863i Phone – How to Use Callers List
- 005 Mitel 6863i Phone – How to Use Mute
- 006 Mitel 6863i Phone – How to Use Hold
- 007 Mitel 6863i Phone – How to Use Transfer
- 008 Mitel 6863i Phone – How to Use Call Forward
- 009 Mitel 6863i Phone – How to Use the Hands-Free Mode
- 010 Mitel 6863i Phone – How to Change the Phone’s Password
- 011 Mitel 6863i Phone – How to Use Speed Dial Edit
- 012 Mitel 6863i Phone – How to Use Phone Lock
- 013 Mitel 6863i Phone – How to Restart the Phone
- 014 Mitel 6863i Phone – How to Check Phone Status (IP Address)
- 015 Mitel 6863i Phone – How to Select a Ring Tone
- 016 Mitel 6863i Phone – How to Change the Display
- 017 Mitel 6863i Phone – How to Use the Phone’s Web User Interface
- 018 Mitel 6863i Phone – How to Select Live Dialpad
- 019 Mitel 6863i Phone – Personalize Set Up and Customize
- 020 Mitel 6863i Phone – Hands Free
- 021 Mitel 6863i Phone – Call Forward
- 022 Mitel 6863i Phone – Password
- 023 Mitel 6863i Phone – Change Display
- 024 Mitel 6863i Phone – Status
- 025 Mitel 6863i Phone – Hold
- 026 Mitel 6863i Phone – Outgoing Calls
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- 001 Mitel 6865i Phone – End-User Training and Features Tutorial
- 002 Mitel 6865i Phone – Hardware Overview Tutorial
- 003 Mitel 6865i Phone – How to Use Call Forward
- 004 Mitel 6865i Phone – How to Use Transfer
- 005 Mitel 6865i Phone – How to Use the Hands-Free Mode
- 006 Mitel 6865i Phone – How to Make Outgoing Calls
- 007 Mitel 6865i Phone – How to Restart the Phone
- 008 Mitel 6865i Phone – How to Change the Phone’s Password
- 009 Mitel 6865i Phone – How to Use Hold
- 010 Mitel 6865i Phone – How to Use the Redial List
- 011 Mitel 6865i Phone – How to Access the Web User Interface
- 012 Mitel 6865i Phone – How to Setup and Dial a Dialpad Speed Dial Number
- 013 Mitel 6865i Phone – How to Setup the Audio and Headset Options
- 014 Mitel 6865i Phone – How to Use N-Way Conference
- 015 Mitel 6865i Phone – How to Use Mute
- 016 Mitel 6865i Phone – How to Use the Callers List
- 017 Mitel 6865i Phone – How to Lock and Unlock the Phone
- 018 Mitel 6865i Phone – How to Adjust the Contrast Level and Backlight
- 019 Mitel 6865i Phone – How to Select a Ring Tone
- 020 Mitel 6865i Phone – Personalize, Setup, and Customize
- 021 Mitel 6865i Phone – Overview
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- 001 Mitel 6867i Phone – Hardware Overview
- 002 Mitel 6867i Phone – How to Use the More Function
- 003 Mitel 6867i Phone – How to Use Call Pull
- 004 Mitel 6867i Phone – How to Use Call Forward
- 005 Mitel 6867i Phone – How to Use Softkeys
- 006 Mitel 6867i Phone – How to Use Mute & Hold
- 007 Mitel 6867i Phone – How to Use the Redial & Callers List
- 008 Mitel 6867i Phone – How to Check Phone Status (IP Address)
- 009 Mitel 6867i Phone – How to Setup the Audio Mode and Headset Options
- 010 Mitel 6867i Phone – How to Use Speed Dial
- 011 Mitel 6867i Phone – How to Use Busy Lamp Field (BLF)
- 012 Mitel 6867i – How to Use Do Not Disturb (DND)
- 013 Mitel 6867i Phone – How to Use N-Way Conference
- 014 Mitel 6867i Phone – How to Use the Hands-Free Mode
- 015 Mitel 6867i Phone – How to Make Outgoing Calls
- 016 Mitel 6867i Phone – How to Use Speed Dial Edit & Web User Interface
- 017 Mitel 6867i Phone – How to Change the Display
- 018 Mitel 6867i – How to Use XML
- 019 Mitel 6867i Phone – How to Use Shared Call Appearance (SCA)
- 020 Mitel 6867i Phone – How to Use Voicemail
- 021 Mitel 6867i Phone – How to Use Transfer
- 022 Mitel 6867i Phone – How to Use Transfer
- 023 Mitel 6867i Phone – How to Select Live Dialpad
- 024 Mitel 6867i Phone – How to Change & Use Password – Lock & Unlock
- 025 Mitel 6867i Phone – How to Select a Ring Tone